Job vacancy In UK

Were looking for dynamic and enthusiastic individuals with a passion for learning, and an ambition to develop strong analytical and investigatory careers.

If you have a craving for varied and challenging work, as part of a diverse team and organisation, helping to challenge, prevent, and correct customer tax evasion and non-compliance – this role is for you!

HMRC is one of Europes leading tax authorities, and is the institution responsible for funding the entirety of the UKs public services. As a Caseworker, you need to embody HMRCs values: Innovation, Integrity, Professionalism, and Respect.We recruit on merit after fair and open selection, and we welcome applications from a diverse range of candidates.So, what does being a Caseworker involve?Working in HMRCs Customer Compliance Group. Using an investigative approach to establish factsCarrying-out quality compliance checks to cast a light on the dishonest minority cheating the system

Looking into the tax affairs of customers, big and small, from multinational companies to individual citizens, you Will be reviewing, analysing, and interrogating customer data, records, and case files

As an agent of HMRC, you will also be responsible for helping customers understand the importance of paying the correct tax to prevent future evasion and non-compliance.

Desirable skills

Good written and verbal communication skills

Attention to detail and tenacity

Capable of working individually and as part of a team to promote a positive and energetic working environment.What we offerAs well as competitive salaries, we offer a substantial package of benefits including:

Excellent training and career progression (see candidate pack for further information)

Competitive pensions

Generous paid maternity, paternity and adoption leave

A community volunteering programme, the opportunity to join a trade union, and discounted membership of local and national sports and social groups

Salary advances for travel costs, including annual season tickets and cycle-to-work schemes.


We’ll assess you against these competencies during the selection process:

  • Making effective decisions
  • Leading and communicating
  • Collaborating and partnering

You must provide evidence against the following on your application form:

  • Making effective decisions

Civil Service Competency Framework



Civil Service pension schemes may be available for successful candidates.


If you are applying for a role in an office within a regional centre location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available for this role, provided the successful applicant is a current HMRC employee and meets the eligibility requirements outlined in the departments Daily Travel Assistant

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