Were looking for dynamic and enthusiastic individuals with a passion for learning, and an ambition to develop strong analytical and investigatory careers.
If you have a craving for varied and challenging work, as part of a diverse team and organisation, helping to challenge, prevent, and correct customer tax evasion and non-compliance – this role is for you!
HMRC is one of Europes leading tax authorities, and is the institution responsible for funding the entirety of the UKs public services. As a Caseworker, you need to embody HMRCs values: Innovation, Integrity, Professionalism, and Respect.We recruit on merit after fair and open selection, and we welcome applications from a diverse range of candidates.So, what does being a Caseworker involve?Working in HMRCs Customer Compliance Group. Using an investigative approach to establish factsCarrying-out quality compliance checks to cast a light on the dishonest minority cheating the system
Looking into the tax affairs of customers, big and small, from multinational companies to individual citizens, you Will be reviewing, analysing, and interrogating customer data, records, and case files
As an agent of HMRC, you will also be responsible for helping customers understand the importance of paying the correct tax to prevent future evasion and non-compliance.
Desirable skills
Good written and verbal communication skills
Attention to detail and tenacity
Capable of working individually and as part of a team to promote a positive and energetic working environment.What we offerAs well as competitive salaries, we offer a substantial package of benefits including:
Excellent training and career progression (see candidate pack for further information)
Competitive pensions
Generous paid maternity, paternity and adoption leave
A community volunteering programme, the opportunity to join a trade union, and discounted membership of local and national sports and social groups
Salary advances for travel costs, including annual season tickets and cycle-to-work schemes.
Competencies
We’ll assess you against these competencies during the selection process:
- Making effective decisions
- Leading and communicating
- Collaborating and partnering
You must provide evidence against the following on your application form:
- Making effective decisions
Civil Service Competency Framework
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